Bundaberg CBD Revitalisation

FAQS & Project Updates

No, Council will not be considering a mall.

A cluster of toilets will be located at the intersection of Bourbong and Barolin, a second cluster will be located at the intersection of Bourbong and Targo, and a third cluster will be included at the intersection of Bourbong and Tantitha Street. These toilets will be designed and arranged to discourage anti-social behaviours while contributing to the positive image of the CBD, they will be architecturally designed to blend in with the urban design theme of the CBD.

The existing Pavillion, Police Beat and Toilets are intended to be removed and replaced in new locations as part of the project works. The toilets will be in two new locations and will include improved disability access and baby change facilities. The Police Beat location is under discussion and a new open and flexible shelter structure will be provided at the current location with new plaza pavement for place activation.


We are currently investigating a range of opportunities to adjust traffic flow to provide for more enjoyable pedestrian use of the CBD whilst maintaining vehicle accessibility. Two-way traffic flow will be maintained along Bourbong Street. Two options are being designed for Barolin Street, including a two way traffic option in addition to a one way southbound from Quay Street to Bourbong Street, and two way from Bourbong to Woongarra Street. Targo Street between Quay and Woongarra Street will be two-way as it currently exists, as will Tantitha Street.

Preliminary design ideas are being considered however we actively want community involvement to ensure the furniture reflects the look and feel the community wants to see in the CBD. We’ll be posting more information on this webpage as the design develops.


We are working to minimise the amount of excavation within the CBD. In some locations, we may need to lower or raise the current ground level to provide for improved walkability and disabled access. We are replacing the Water Mains on Barolin, Targo and Tantitha Street including property service connections. New underground stormwater drainage will be installed on Barolin, Targo and Tantitha Streets to improve drainage in these parts of the CBD, and undergrounding of electrical mains will also occur on these side streets.

Broadly, there will be minor impacts to car parking within the overall CBD precinct. Within the core CBD scope of this project car parking numbers within specific blocks and side streets will be adjusted to accommodate improved pedestrian environments. This is expected to have a modest impact on parking numbers. This means that in some areas we may gain car parks and in some areas we may lose car parks, the actual changes are not fixed as design is still maturing. Council is also investigating alternate off street parking opportunities.

No, parking and traffic congestion are issues across the entire CBD precinct but a multi storey car park does not form part of the revitalisation.

In order to understand who is participating in the forums and to manage conversations you will need to have a login and password. If you don’t want to, never fear you can still read all the information and participate in the surveys we run.

The best way is to make contact with the Community Reference Group (CRG) members, you can find their details on this page and drop in and talk to them about the project. Otherwise, you can contact the Project Team via panel below.

Council has decided to invest in the heart of Bundaberg as part of an ambitious vision to create the most vibrant, engaging and innovative CBD in regional Queensland.  In recent years, Council has been progressively upgrading streetscapes across the region including Childers, Gin Gin and Burnett Heads and is now turning its focus to boosting economic activity in the heart of our region. There is growing shop vacancies in the CBD which requires a concentrated effort from Council, traders, property owners and the public to overcome.

Council has growing exposure and liabilities in the CBD such as the footpaths, particuarly due to the existing pavers. This is both in terms of trip hazards and general wear and tear with many of the pavers now reaching end of life and having previously been turned to increase lifespan. New pavers can't be procured to match existing while cleaning is leading to settlement issues at growing operational and maintenance expense. Existing cross falls don't meet current Australian Standards for mobility access, which are generally acceptable until replacement and application of new standards are triggered. This leads to a cascading affect across the street where footpaths need to be lifted, directly impacting the stormwater drainage and kerb and channels requiring modification so the drainage systems still function. Changes to kerbs leads to changes in asphalt levels in the car parks and street levels. All of these types of changes impact upon the existing utilities requiring their modification as well such as water meters, sewer maintenance holes, fire hydrants, telecommunication pits and gas valves to name a few.

Investment plans for asphalt overlays and rehabilitation are also impacted as Council doesn't want to invest large sums of money in rehabiliting asphalt surfaces only to find their useful life is reduced due to footpath changes. These are some of the examples that ultimately the CBD Revitalisation will resolve.

There are other sections of the CBD such as Tantitha St which have numerous material types in the footpath nearing end of life. Any investment in improving these (be it by new development or council replacement) requires a holistic "blue print" for new levels and grades that meet current Australian Standards and provides certainty to everyone that such investment won't be wasted. These types of changes can't be implemented on a shop front by shop front basis without great difficulty in matching existing surfaces and grades, and in some cases (because of drainage limitations) can't be done at all. This may lead to adhoc and temporary replacement of footpaths to substandard conditions adding to Councils liabilities.

To avoid a "patchwork quilt", unplanned and reactive approach to the growth of the City, Council seeks to permanently resolve the above issues with the CBD Revitalisation. Doing so will provide a strategic approach to upgrades, certainty for investors and offer a forward looking vision to meet the current and future needs of our region.

Councils current estimates expect staged construction starting in 2020 through to mid 2021 with appropriate construction pauses during the Christmas season. The extent of staging is not yet resolved and forms part of the detail design and documentation process which has just started. We will continue to refine these timeframes and update stakeholders on this page as we go.

The CBD Community Reference Group (CRG) has been established to act as a reference point for the community to provide feedback to the Bundaberg Regional Council in regard to the design, construction and operation of the Bundaberg CBD Revitalisation project. They provide a direct conduit for Bundaberg Regional Council to formally respond to community feedback on the project.

Council reviewed project progress at the 30% design hold point, including the scope, latest design concepts and costings. As a result of this review, Council cancelled construction and re-scoped the project to include initiatives identified through consultation, while also encompassing a larger area inclusive of extra costs for staged night construction and undergrounding of services. The project is now estimated to cost approximately $30 million. Mayor Jack Dempsey said Council was still fully committed to the revitalisation and he believed an even better project can be delivered at a reduced cost to ratepayers “Council has now put aside its original plan to provide up to $16 million but will allocate $10 million which needs to be matched by the State and Federal governments. This effectively is an immediate saving of $6 million for ratepayers".

Changes to the original design scope included:

  • Project construction cancelled, including early works for Barolin St (planned start date May 2018)
  • Expanding the design to include Tantitha St (Quay to Woongarra)
  • Inclusion of undergrounding overhead electricity
  • Development of a two-way traffic option for Barolin St (Quay to Bourbong), in addition to the one-way option already developed
  • Budget increase to cater for changes in scope, including night works (based on stakeholder consultation)
  • Complete the detailed design and construction documentation to "shovel ready" stage
  • Revisit funding models seeking State and Federal Government assistance following completion of the design

Construction work for the CBD Revitalisation project is now unlikely to start prior to 2020 and pending funding. Council will provide a minimum notice of 6 months prior to any project work commencing in the CBD. Council is also conscious of construction impacts to trading business, while this can't be avoided further consultation will occur to lessen impacts once project funding has been secured and a contractor has been engaged.

A crucial element to the CBD revitalisation project was finalised at Councils Ordinary Meeting of 29th August 2017 appointing design studio, HASSELL to undertake the design work associated with the $16 million revitalisation.  

HASSELL was one of three design consultants shortlisted to tender for the design of the CBD revitalisation. The design contract awarded to HASSELL Limited is valued at $1.589 Million.  A copy of the media release can be read here.


Council is undertaking a revitalisation of the Bundaberg CBD as part of an ambitious goal to become the premier commercial hub of the Wide Bay.
The aim is to refocus attention on the CBD area with a makeover to facilitate a mixed retail, commerce, food and beverage hub with smart city elements to draw people to a vibrant CBD. The vision includes creating a place for people to meet, offering shoppers a desirable experience and providing safe connectivity to the many features proposed for the Burnett Riverside, an underutilised icon for the Bundaberg region.
The current project addresses elements S1 and S2 as shown on the attached CBD Staging Plan. This project sits alongside other projects planned for the redevelopment of Anzac Park and management of traffic along Quay Street to enable Council to fulfil its vision of connecting the CBD to the riverside.

Where are we now?

Expressions of Interest were called in February for the Bundaberg CBD Streetscape Design; this phase is now complete. Council received submissions from 16 urban design specialists. Following detailed assessment, the three respondents below were shortlisted to continue as part of an Early Tender Interaction (ETI) process:
  • HASSELL Limited
  • Tract Consultants Pty Ltd
  • AECOM Australia Pty Ltd
The purpose of the ETI is to share information about the project and leverage innovative ideas and creative talent from the private sector to assist Council in achieving its vision of a vibrant CBD; a place that is uniquely "Bundaberg". The ETI process is ongoing and Council expects to be in a position to invite these urban designers to tender by the middle of June 2017.

How have the Community Reference Group (CRG) been involved?

In consultation with members of the Bundaberg CBD Community Reference Group the following priorities have been highlighted for integration into the design.
  • Parking (Regulation, manoeuvrability and availability);
  • Pavilion Activation and Utilisation;
  • Street Furniture (in strategic locations to activate local spaces);
  • Signage (way finding signage for parking and pedestrian amenities);
  • Pedestrian Mobility (at grade surfaces throughout the CBD);
  • Lighting; and
  • Landscaping.
On the 8th June, your Community Reference Group Members participated in workshops with the three shortlisted urban design specialists to share their views on local priorities for the project. The interactive workshops provided an opportunity for the CRG to get to know the designers including their background, skills and experience. Groups were rotated through breakout rooms and the following summary of issues were discussed in addition to the priorities above:
  • A mix of opinions regarding existing number of car parks in the CBD; some wanting more, some wanting less, some comfortable with current number;
  • The current function of the CBD is considered pretty good. Traffic congestion can be a positive issue to address (versus the alternative of having no one in the street);
  • Importance of maintaining existing traders in the CBD;
  • The CBD should celebrate our unique history through art and culture and be clearly recognised by our visitors;
  • More pedestrian seating is required, but not next to public toilets. Current seating is not considerable comfortable enough;
  • Additional public toilets are required;
  • The centre pavilion is currently an underutilised and poor use of public space and can attract unsocial behaviour and activity around the adjoining toilets;
  • There are some issues with public urination in the CBD at night. This is not helped by toilets being closed at night along with poor signage to direct the public to them;
  • Important to invest in above ground works versus structural sub surface works;
  • Parking enforcement is considered important;
  • Trees and gardens are important to the CBD, particularly selecting the right species;
  • 1hr parking for upmarket dining is insufficient, visitors can spend 1-2hrs dining in our street;
  • Targo street is underutilised and needs activation;
  • A police presence in the CBD is important;
  • A variety of mixed uses in the CBD will be required to create a great place;
  • Traders in the CBD need to be united in vision to create a vibrant CBD space.
  • Profiles of all the CRG members, contact details and minutes of their meetings are available on this webpage under the tab, ‘Community Reference…’. Council encourages members of the public to stay connected and freely discuss CBD Streetscape issues with this group.

Staying Engaged

The Council intends to be strongly engaged with the community and key stakeholders as the CBD project advances. Findings of public consultation to date, including face to face and online surveys undertaken in February are available for viewing on this website, under ‘Past Engagements’.
The project team continues to identify and engage with stakeholder groups and the general public to gather input for the Streetscape Design. To assist us in the endeavour, Council invites you to be part of our communications by registering for updates on our webpage. We are also inviting community groups with an interest in the Bundaberg CBD to email us with your contact details and specific area of interest to consultation@bundaberg.qld.gov.au referencing "Bundaberg CBD Revitalisation" as your subject.

Where to from here?

Council is continuing to update the key project timelines on this website, under ‘Project Timeline’ and expects to award design contracts in August 2017. Further opportunities to provide feedback will be available throughout the design process. Construction of our new CBD is expected in early 2018.

Councils CBD Project Manager Mr Dwayne Honor, along with Community Reference Group member, Mrs Tracey McPhee met with members of the Seniors Network on the 8th May to discuss the CBD project. A number of key issues were raised and the following feedback was gathered:

  • Daily congestion of the CBD is between 10-12pm and from 2:30pm - 4pm. As a result the street is sometimes avoided during these times;
  • Some seniors deliberately avoid roundabouts in the street because they are not comfortable in navigating them. Traffic lights may be preferable;
  • Seniors visit the street for banking and a unique shopping experience that can't be found in commercial shopping centres;
  • The CBD is a fantastic place that is loved by many seniors, it has the best look in the City and is a great place to spend their time;
  • There are beautiful arcades at the bottom end of the CBD (Tantitha St) that are underutilised. People don't know they are there;
  • Pedestrian mobility for seniors is quite good, however, more disabled parking is definitely required;
  • Another set of public toilets is required between Targo and Tantitha St (opposite Target), it is too far too walk to get to the existing;
  • Many seniors visit the CBD on a daily basis;
  • There is a need for more pedestrian shelters at seating in the street. Specifically the seat fronting the Public Trustee (189 Bourbong St) and near the Post Office (Corner of Barolin and Bourbong St);
  • The traffic speeds are too high when cars are entering the CBD from the set of traffic lights at Maryborough St. Drivers don't understand what a shared zone is, or who has right of way, and this combined with higher speed leads to difficulty crossing the street.

A Community Reference Group has been appointed to assist Council with the revitalisation of the Bundaberg CBD.

Council called expressions of interest for an urban design specialist to bring the community’s ideas to life. Expressions of Interest closed on the 28th February 2017. Following completion of the evaluation of Expressions of Interest, either two or three respondents will be selected to prepare a concept plan for the Bundaberg CBD Revitalisation. The issues and ideas identified via the community surveys and the Bundaberg CBD Community Reference Group will be submitted to the selected urban designers to guide their design proposal.

Concept design plans are due in May 2017. Council expects to commence detailed design in July and construction in early 2018.